TEAM
Utilizing our resources and experience, our teams work with you to create a transparent plan of action and create a platform for repeatable, reliable success in field services management.
CHAD MATTIX
Founder & CEO
A global IT executive experienced in establishing strategic partnerships for large U.S.-based organizations, Chad Mattix specializes in managed services, contract pricing and negotiation, and the startup and growth of technology services companies.
Chad has spent the last 30 years helping large U.S. retailers and U.S.-based IT service providers expand their capabilities across the globe to follow their clients’ expansions. He has developed and completed full entity formations in Brazil and China and has worked with sales pursuit teams in messaging and client-facing presentations. He has also established global alliance and partnership models for multiple global IT organizations. Chad travels around the world to develop and maintain long-term relationships with employees, clients, vendors and partners, which are critical for success.
Chad Mattix
Founder & CEO
BOB SUPINGER
Vice President, Operations
With over 20 years of management experience in business and Information Technology, Bob has helped Kinettix build the infrastructure required to establish itself as a true leader in global IT field services, and in particular rapid response on-site troubleshooting and repair.
At Kinettix, Bob leads field services, project management and vendor development organizations. His responsibilities also include operational P&L and expense control; operational strategy and overseeing plan execution; recruiting, employee engagement and development; ongoing process improvement; and customer experience.
Before joining Kinettix, Bob worked for Comcast Business, Enterprise Solutions, and Contingent Network Services. He attended Edison State and Wright State University and attained a Degree in Business in 1999. He participated in and coached collegiate athletics and is currently the president of a non-profit organization supporting youth athletic programs in the community.
Bob Supinger
Vice President, Operations
JOHN BERNARDO
Vice President, Finance and Accounting
John Bernardo joined Kinettix in 2020 where he brings his financial expertise to his role as Vice President of Finance and Accounting. With over three decades of experience, he previously worked at the Kentucky Office of Economic Development International Trade, Wild Favors, Central States Manufacturing, and the Malaysian American Commission on Educational Exchange in Kuala Lumpur.
He has earned degrees in political science, economics and international affairs from the University of Kentucky, and an accounting degree from the University of Arkansas, along with becoming a Certified Management Accountant (CMA). During John’s career, he has led leadership teams to meet financial goals and metrics and developed analytics resulting in companies achieving 15 – 20% annual growth and $400M in annual revenues.
John Bernardo
Vice President, Finance and Accounting
PHIL FANNIN
Vice President, Business Development
Phil is a senior technology sales professional with a proven track record of exceeding objectives, developing and maintaining relationships, identifying opportunities, and growing revenues.
He is experienced in selling large, complex, strategic solutions to both wholesale and enterprise organizations through a consultative approach. He has also managed extensive C-level and senior leadership contacts within multiple organizations.
Phil's specialties include strategic and consultative sales, business development, revenue growth and retention, technology solutions and applications, professional/managed services, sales management, team leadership, voice/data/video/wireless, and large and complex account management.
Phil Fannin
Vice President, Business Development
DAN WILLIAMS
Vice President, Business Development
With over 30 years experience in the technology industry, Dan is a senior-level sales professional with deep experience working with Service Provider, MSP, Enterprise, and Public Sector clients across a broad range of industry verticals.
Dan is an effective business leader with demonstrated ability to lead complex sales pursuits involving large teams and to interact with executive decision-makers. He has extensive experience working large domestic or global deals with Fortune 150 clients.
Dan benefits Kinettix's clients as a skilled strategic planner and verbal/written communicator. His communication expertise includes product positioning and management of product roadmaps and messaging for multiple solution offerings.
Dan Williams
Vice President, Business Development
JOSIE LEWIS
Vice President of Business Development
Before joining Kinettix Josie was the President of FS24/7, a well-regarded Cincinnati firm providing network field services throughout the US & Canada. She previously worked for 1919 Investment Counsel, where she specialized in relationship management and the operations of a multi-billion-dollar fund.
Josie’s intimate knowledge of the field service industry and extensive understanding of financial operations make her uniquely positioned to create value-driven solutions for our clients.
Josie earned her BBA in Finance & Entrepreneurship from the Ohio University College of Business. She graduated at the top of her class in both majors.
Josie Lewis
Vice President of Business Development
SCOTT HUETTER
Vice President of Business Development
With over a decade working in the technology industry, Scott has extensive experience building reliable, scalable field service models.
A Certified Food Service Technology Professional, Scott specializes in restaurant tech and has consulted major QSR’s with their digital transformation. He is passionate about creating sustainable partnerships and delivering seamless solutions for his clients.
Scott has a B.S. in Marketing from Clemson University and MBA from Bowling Green State University. He lives in Cincinnati with his wife and three children.
Scott Huetter
Vice President of Business Development
CLAY MARTIN
Vice President of Technical Operations
Clay has worked in key IT leadership roles in multiple organizations. Clay’s responsibilities have included general IT management, software development leadership, and enterprise application architecture.
He has championed the implementation of agile and SCRUM methodologies to improve productivity and efficiency in software development projects.
Prior to Kinettix, Clay was CTO at Adaptive technologies, an ALM (Application Lifecycle Management) consultant for Novus Solutions, and VP of Internet Solutions for Globalair.com. He has a Bachelor of Science in Business Management from Georgetown College and an MBA from University of Phoenix.
Clay Martin
Vice President of Technical Operations
BOB SCHWIETERMAN (PMP)
Director of Training and Development
Bob’s experience in IT, law and project management provides a solid, diversified foundation to be Kinettix’s Director of Training and Development. With a track record of successfully leading technology-based projects to full completion on time, his strong communication, negotiation and persuasion skills makes him adept at working with diverse client groups, solving problems, and achieving consensus.
After earning a Bachelor of Science in Industrial Management/Computer Science from Purdue University, Bob successfully completed the rigorous Systems Engineering Development Program at Electronic Data Systems (EDS). While working full time, Bob earned a Juris Doctorate from Thomas M. Cooley Law School.
After practicing law, Bob moved back into the world of IT when he joined Contingent Network Services. The experience he gained working as a project manager helped him earn a Project Management Professional (PMP) certification.
Bob Schwieterman (PMP)
Director of Training & Development
LANCE CARLTON
Director of Project Management
Lance has over 30 years of project management and leadership experience focusing on service delivery, customer satisfaction, and team execution of IT/Technology infrastructure deployments.
At Kinettix, Lance leads our project management organization. His responsibilities include Project Management, overseeing plan execution, continuous improvement, and customer satisfaction.
Before joining Kinettix, Lance worked for Spectrum Enterprise, Comcast Business, and Contingent Network Services planning and implementing enterprise technology infrastructure customer solutions through the development and guidance of multiple support teams with full project lifecycle and successful methods for delivery management
Lance Carlton
Director of Project Management
RICH HUMPHREY
Director of Revenue Operations
Rich Humphrey is a seasoned professional with a proven track record of driving revenue growth and operational efficiency. As the Director of Revenue Operations at Kinettix, Rich brings his extensive experience and expertise to oversee the alignment of marketing, sales, and delivery teams. His strategic vision and innovative approach to revenue operations have been instrumental in optimizing our processes, streamlining communication, and maximizing efficiency.
Before joining our team, Rich held the position of Vice President of Marketing at Adaptive Technologies, where he led the development and execution of successful marketing strategies that significantly increased the company's market share and brand recognition.
Rich lives in Louisville, KY. He enjoys volleyball, watersports, outdoor activities, and spending time with his wife Catherine and their four children.
Rich Humphrey
Director of Revenue Operations
JACOB PURCELL
In-House Counsel
Jacob is Kinettix's, General Counsel. Jake's significant reputation as a legal thought-leader comes from many years of experience negotiating and structuring high-value transactions and navigating company-on-the-line disputes. Jacob's experience serving as legal counsel for numerous organizations ranging in revenue from $50 Million to $150 Million has trained him to make high-quality, efficient decisions viewed through a dual lens of business and legal considerations.
Jacob leads Kinettix's legal operations, focusing on compliance, risk mitigation, and high-dollar, complex transactions.
Jacob has a Bachelor of Science in Business from Miami University (Summa Cum Laude) in Oxford, Ohio, a law degree from the University of Pennsylvania Law School in Philadelphia, Pennsylvania, and is a 2014 graduate of the Wharton Executive Education program.
Jacob Purcell
In-House Counsel
