GLOBAL DATA CENTER SUPPORT

At Kinettix, we provide qualified global field services teams that specialize in large-scale data center support services in over 90 countries.

EMPOWERING COMPANIES WITH GLOBAL DATA CENTER SUPPORT 

At Kinettix, we provide qualified global field services teams that specialize in large-scale data center support services.

We work with your team to get appropriate credentials to access your data center or partner site and provide quality support in over 90 countries. When it comes to data center support, regardless of the location, we can provide the resources that speak your language.

We make global IT work easy — no more starting each project from scratch by searching for qualified and available field service technicians all over again. We handle the routine work of executing IT projects, freeing you up to focus on strategy and growth.

What You Receive  

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Kinettix provides the IT field services companies need to meet their growth goals. By partnering with Kinettix, you’ll have:

  • Comprehensive services - We provide a wide breadth of data center support services, including: 
    • Infrastructure migrations
    • Racking and stacking equipment
    • On-demand and emergency support
    • Certified or special facilities access

  • Global expertise - We help you efficiently navigate the language, logistics, legal, and financial challenges of working globally by leveraging our worldwide Partner Alliance.

  • Tech management - We can locate, source, and fully vet the appropriately-skilled data center technicians for any project. 

  • End-to-end support - We fully manage each support call from inception to final billing based on response requirements, including:
    • Ticket processing and management
    • Data center technician check-in and check-out
    • Data center technician remote support
    • Escalation management
    • Test and turn up
    • Deliverables collection and auditing

  • Bi-directional tickets - We provide bi-directional ticket support for client-provided tools.
 
KINETTIX_FIELDSERVICESGUIDE_TABLET

KINETTIX  GLOBAL IT
FIELD SERVICES GUIDE

FIELD SERVICE DELIVERY AVAILABLE FOR DIVERSE INDUSTRIES AND IN DIFFERENT LOCATIONS ACROSS THE GLOBE.

Download Guide